Although uncommon, if the software client loses communication with the server for an extended period of time or a backup job is interrupted abruptly, the client may not regain connection until restarted. Restarting is simple:
On Windows 2003 / XP:
- Click Start -> Run
- type "services.msc" -> Enter
- In the right pane of the window find the service named "Online Backup Scheduler"
- Right click -> Restart
On Windows 2008 / Vista / 7:
- Click Start ->
- In the Search box type "services.msc" -> Enter
- In the right pane of the window, find the service named "Online Backup Scheduler"
- Right click -> Restart
On Linux, from the command line type:
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sh /etc/init .d /obmscheduler stop sh /etc/init .d /obmscheduler start |
On Mac / OSX:
- Open a terminal window (Navigate to Applications -> Utilities -> Terminal), then type
- sudo touch /Applications/backup software\ Advanced/ipc/Scheduler/stop (press Enter)
- sudo SystemStarter start backup software\ Advanced (press Enter)
- To check the service name type: ls /Library/StartupItems/ (press Enter)